Stare Miasto Rentals Poland Lesser Poland Voivodeship Krakow Stare Miasto

Portal House Apartments | Apartment in Kraków

| 9.6 (167 Reviews) |   1 Bedroom  1 Bathroom  4 Guests
Stare Miasto Apartment | Portal House Apartments

1 Bedroom Apartment in Stare Miasto, Kraków

Aparthotel with free breakfast, steps from Royal Road
Along with spa services, this smoke-free aparthotel has conference space and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and an LCD TV with satellite channels. Comforts include premium bedding and a pillow menu, and also available are a minibar and a rainfall shower. Housekeeping is available on request.
Portal House Apartments offers 20 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Kraków aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.


The recreational activities listed below are available either on site or nearby; fees may apply.

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10 Swietego Krzyza, Kraków, 33-332, Poland

Amenities

Air Conditioner
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen

Facility Overview

Air Conditioner
  • Air conditioning
  • Heating
Bathrooms
  • Toilet paper
  • Towels provided
  • Shampoo
  • Hair dryer
  • Soap
  • Shower
  • Rainfall showerhead
Bedroom
  • Bed sheets provided
  • Pillow menu
  • Premium bedding
  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Minibar
Kitchen
  • Refrigerator (mini)
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Microwave
Parking
  • Airport shuttle on request
  • Offsite parking within 820 ft (PLN 100 per day); reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
Pet Friendly
  • No pets allowed
Accessibility
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smoke-free property
  • Handrails in stairways
Activities
  • Bicycle rentals nearby
Entertainment
  • 32-inch LCD TV with satellite service
  • Pool or billiards table
General
  • 20 rooms
  • Eco-friendly cleaning products provided
  • English
  • Polish
  • Near outlet shopping
  • In the historical district
  • In the city center
  • Near a train station
  • Conference space (377 square feet)
  • Laptop workspace
  • 1 meeting room
Guest Services
  • Highchair
  • Children stay free (see details)
  • Blackout drapes/curtains
  • Concierge services
  • Housekeeping (on request)
  • In-room massages
  • Safe
  • Luggage storage
  • Tour/ticket assistance
  • Phone
  • 24-hour front desk
  • Safe at front desk
Internet
  • Free WiFi, with speed of 25+ Mbps
  • Free in-room WiFi has a 2-device limit
Outdoors
  • Garden
  • Outdoor furniture
Security/Safety
  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Spa
  • Spa services
  • Deep-tissue massages
  • Massages
  • Sports massage

Policies

Check-in
Check-in time starts at 2:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding.
Payment Policy
Airport shuttle fee: pln 120 per vehicle (one-way, maximum occupancy 3) nearby parking fee: pln 100 per day (820 ft away) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Smoking Policy
Smoking is not permitted
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Magnus
Sep 29, 2025 07:10:00 PM
Review Score:   8
Summary: Location was great, cleanliness and breakfast as well. Friendly staff. Comfortable bed. The only thing was that the AC was working so poorly. I could never really tell if it was working at all. I could see the receptionist change the AC settings in the hallway, but if any cold air was entering my room, I didn't notice. I would definately come back (and hope to do so next year), but because of the hot room (=bad sleep) I would avoid the summer. Otherwise I would highly recommend this hotel.
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Room Arrangement

Room Info Facilities
Superior Apartment
Room Size: 861 square feet m2
3 Queen Bed, Twin Bed and Double Sofa Bed
Superior Apartment

General

Dining table, Fireplace, Number of bedrooms - 1, Dishwasher, Room and bed type depend on availability check-in, Stovetop, Ping - 24, Bathtub or shower, Location - top floor, Square feet - 861, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Free cribs/infant beds, Cookware, dishware, and utensils, No rollaway/extra beds, Square meters - 80, Wardrobe or closet, Separate sitting area, Oven, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3
Standard Room
Room Size: 226 square feet m2
2 Twin Beds
1 Queen Bed
Standard Room

General

Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Ping - 6, Shower only, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 21, No rollaway/extra beds, Wardrobe or closet, Rainfall showerhead, Bed count minimum 1, City view, Bed count maximum 2
Senior Apartment
Room Size: 420 square feet m2
3 Twin Beds and Large Twin Bed
Senior Apartment

General

No rollaway/extra beds, Number of bedrooms - 1, Square meters - 39, Ping - 12, Courtyard view, Bed count maximum 3, Number of living rooms 1, Square feet - 420, Free cribs/infant beds, Bed count minimum 3
Deluxe Apartment
Room Size: 861 square feet m2
4 Queen Bed, Twin Beds and Large Twin Sofa Bed
Deluxe Apartment

General

Bed count minimum 4, Hydromassage showerhead, Dining table, Fireplace, Number of bedrooms - 2, Dishwasher, Stovetop, Ping - 24, Bathtub or shower, Location - top floor, Square feet - 861, Number of living rooms 1, Separate dining area, Free cribs/infant beds, Cookware, dishware, and utensils, No rollaway/extra beds, Square meters - 80, Wardrobe or closet, Separate sitting area, Oven, Bed count maximum 4
Junior Apartment
Room Size: 377 square feet m2
2 Queen Bed and Large Twin Sofa Bed
Junior Apartment

General

Cookware, dishware, and utensils, No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Stovetop, Courtyard view, Square feet - 377, Square meters - 35, Number of living rooms 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2

FAQ's

Is this Portal House Apartments pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Portal House Apartments have a swimming pool?

No, this Portal House Apartments does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Portal House Apartments?

Best-rates for the Portal House Apartments starts from $125 per night with includes Wheelchair Accessible, Balcony/Terrace, Security/Safety, Breakfast, Air Conditioner, TV, Bedding/Linens, Fireplace/Heating, Guest Services, Kitchen, Business Services, Wellness Facilities, Accessibility, Spa, Bar, Child Friendly, Internet With all other amenities. Float Homes offers a wide range of floating homes, houseboats, and water chalets, ensuring each traveler finds their ideal water escape, whether planning a water getaway, a family vacation, or a pet-friendly retreat with the whole group.

Is Portal House Apartments a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Portal House Apartments wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Portal House Apartments is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Portal House Apartments?

Based on the information reported by the owner or manager, the Portal House Apartments indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Portal House Apartments?

Based on the information reported by the owner or manager, details for the cancellation policy for the Portal House Apartments are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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